Frequently asked questions

Based on the foreign tax card, our company makes a free calculation. You will receive full information about our commission, as well as the estimated amount of prepaid tax, which can be obtained from the foreign tax office. Our free estimate does not obligate you in any way. Thanks to our assessment, the client receives information on whether it is recommended to apply or not.

If after our calculation you decide to request a tax refund, our company will fill out the application and send it to the competent institutions. You don't have to worry about the application, because our company, as your representative, will take all the necessary actions. Our commission is paid once for complete service.

After a period of 3 – 6 months, depending on the country, you will receive the amount of the tax refund directly to your bank account or in the form of a check. Each payment is confirmed with a tax approval by the foreign tax administration, which ensures the transparency of the procedure. Remember, we track your application until the funds reach your bank account.

No. We have a defined pricelist for our services. Prices vary from €30-200, depending on the tax return, and if the tax return amount exceeds approx. €2,500 the commission is then formed. You’ll receive a preliminary price prior to the actual decision.

Of course you can, Scan the documents and send them to use for a free-of-charge preliminary quote.

Yes, you’ll receive all the information on your return and the amount which we charge for our services.

Yes, you’ll receive the tax return directly from the tax office of the country in which you have the right to the tax return. We don’t transfer the return to our account.

The period for the return depends on the country and the tax year. Sometimes, it lasts only 4 weeks. The average period is about 3-4 months, but you should be aware that sometimes the tax return may last significantly longer in cases where the tax office requests additional information for the tax form for certain reasons.

In certain cases, there is an obligation to inform the Tax Administration of income earned abroad and paid tax within a stipulated period. You can leave your concern regarding what to do to us.

The obligation to submit an annual tax form is regulated by the Income Tax Act for residents who have earned an income abroad, but only in certain cases.

The Ordinance on Income Tax defines situations where you must submit a JOPPD form each month to the relevant Tax Administration branch. Should you entrust us with this task, we will submit the JOPPD forms via e-Tax Administration instead of you.

Yes, but only under certain conditions. It depends, for instance, on your income earned in that foreign country and the number of months of work, whether the other family members have earned an income in Croatia, whether you have the right to child allowance in Croatia, and the like. Contact us for advice concerning additional information and we’ll review your specific case.

Child allowance can be received for all children up to a certain age, most often 18 years of age, under the condition that they live in an EU/EEA country or Croatia.